![]() “We’re seeing a lot of price changes across the board and we want to show people why they should stay with us, that we can help you work on that food bill that’s rising every month,” he said. The online data analytics also allow the company to identify buying trends by zip code. A customer loyalty program was introduced at the end of last year, which has proven more valuable given rising inflation. While Highland Park has gained new customers, the goal is to now keep them, he said. During the pandemic, 100 call-in orders a day became average,” he said. ![]() “Before the pandemic, if we had 10 call-in orders a day, that would be heavy. Highland Park, said Devanney, has installed new online technology to handle a huge increase, particularly at the Manchester location, in e-commerce and call-in orders as curbside and home delivery services continue. “While companies are adjusting strategies to get through each virus surge, most are already working to change their labor models to avoid similar challenges in the future,” Pesce said. Nationally, food retailers have hired hundreds of thousands of new workers to manage the surge in demand for food and other durable goods that have stretched their stores, warehouses and supply chains, said Wayne Pesce, president of the Connecticut Food Association. “We’re constantly interviewing because we know we’re going to need people,” he said. Shop Fresh Thyme online or find a location near you We provide fresh, organic and natural foods from reliable sources at affordable prices. The chain has 350 employees, including 115 full-timers, and like many businesses, is experiencing high turnover in a tight job market. While Highland Park Market continues to reinvest its higher proceeds into improving its operations, the pandemic has been “a disaster,” Devanney said, in terms of the labor shortage. Chain stores dominate sales in most regions of the U.S., according to the study. ![]() Pre-pandemic, independent grocers nationwide were losing ground, with their market share in decline in 44% of U.S. Independents who were thinking it was time to get out and sell are reconsidering, he said. With independent grocers experiencing sales surges since the pandemic began, Devanney said he’s hearing more confidence from owners about their businesses.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |